Terms & Conditions

DataConfo Academy

Last updated: September 2026

1. SERVICE PROVIDER

DataConfo SARL AU
Share capital: MAD 100,000
ICE: 00384365200047 | RC: 38863
HOURIA, BD PALESTINE, MOHAMMEDIA, MOROCCO
Email: contact@dataconfo.com
Website: dataconfo.com
Academy: academy.dataconfo.com

DataConfo Academy is the professional training activity of DataConfo SARL AU.


2. SCOPE

These Terms and Conditions (“T&Cs”) apply to all training programs offered by DataConfo Academy, including classroom, live online, e-learning and self-study programs.

By placing an order, registering for a training program or making a payment, the Client confirms acceptance of these T&Cs.


3. REGISTRATION AND ORDER

An order may be placed through the DataConfo Academy website, by email, quotation or an authorized partner platform.

The order becomes confirmed once it has been accepted by DataConfo Academy and the required payment has been received.

The Client is solely responsible for the accuracy of the information provided during registration, particularly the email address.

The Client must verify all information before confirming the order.

DataConfo Academy shall not be liable for any delay, failure to receive access information, registration problem or other consequence resulting from an incorrect, incomplete, misspelled or inaccessible email address or other information provided by the Client.

Once an order has been validated, information may not be changed and the order may not be cancelled, transferred or refunded due to an error provided by the Client, except where required by mandatory applicable law or expressly accepted by DataConfo Academy.


4. PRICES AND PAYMENT

All prices displayed on the DataConfo Academy website are expressed in USD, unless otherwise stated.

Payment may be made in USD or MAD, depending on the available payment method.

Where payment is made in MAD, the applicable amount is calculated according to the exchange rate applied by the relevant bank or payment service provider at the time of payment.

Bank charges, currency conversion fees and payment processing fees are borne by the Client unless otherwise stated.

The order is confirmed only after the required payment has been received and validated.


5. TRAINING ACCESS

For e-learning and self-study programs, access shall normally be activated within a maximum of 72 business hours after receipt of payment and all information required for registration.

Business hours exclude weekends and public holidays in Morocco.

Where activation depends on a third-party platform, certification body or service provider, DataConfo Academy shall not be liable for delays exclusively attributable to such third party.

Access credentials are personal and non-transferable.

Any unauthorized sharing, resale or transfer of access may result in suspension or termination of access without refund, subject to applicable law.


6. EXAMINATIONS AND CERTIFICATIONS

Where a Training includes an examination or certification, the applicable rules of the relevant certification body shall apply.

DataConfo Academy does not guarantee examination success or certification.

The Client is responsible for complying with examination requirements, deadlines and rules.

DataConfo Academy shall not be liable for a certification body’s examination result or decision.


7. CANCELLATION AND REFUND

Digital Training

Once access to an e-learning or self-study program has been activated, no cancellation, refund, exchange or transfer shall be available, except where required by mandatory applicable law or expressly agreed by DataConfo Academy.

An incorrect email address or other inaccurate information provided by the Client shall not constitute grounds for a refund or replacement.

Classroom and Live Online Training

Unless otherwise stated in the quotation:

CancellationRefund
15 days or more before training100%
7–14 days before training50%
3–6 days before training30%
Less than 3 days / no-showNo refund

These provisions are subject to mandatory applicable law.


8. INTELLECTUAL PROPERTY

All training materials, documents, videos, presentations, methodologies, templates, trademarks and other content provided by DataConfo Academy or its partners remain protected by applicable intellectual property rights.

The Client may use the materials solely for their personal or internal professional purposes.

Any reproduction, distribution, resale, publication, sharing or commercial exploitation without prior written authorization is prohibited.


9. THIRD-PARTY SERVICES

Certain Training programs may rely on third-party platforms, certification bodies or technical service providers.

DataConfo Academy shall not be liable for interruptions, technical failures or delays exclusively attributable to such third parties, provided that DataConfo Academy takes reasonable steps to address the issue.


10. PERSONAL DATA

DataConfo SARL AU processes personal data in accordance with Moroccan Law No. 09-08.

The relevant processing activities include:

  • Customer Relationship Management: D-GC-22/2026 – Authorized;
  • Prospecting Management: D-M-23/2026 – Authorized;
  • Contact Requests Management: D-1714/2026;
  • Hosting / International Data Transfer: T-880/2026.

The Client may exercise their rights of access, rectification and objection by contacting:

contact@dataconfo.com


11. LIABILITY

DataConfo Academy shall provide its Training services with reasonable professional care.

To the extent permitted by applicable law, DataConfo Academy shall not be liable for:

  • incorrect information provided by the Client;
  • examination failure or certification decisions;
  • misuse of training materials;
  • unauthorized sharing of access;
  • technical problems attributable to the Client;
  • failures or delays exclusively attributable to third-party providers;
  • force majeure events;
  • or indirect losses.

Nothing in these T&Cs shall exclude liability that cannot legally be excluded.


12. FORCE MAJEURE

DataConfo Academy shall not be liable for any delay or failure resulting from events beyond its reasonable control, including natural disasters, war, strikes, governmental measures, major Internet or telecommunications failures, power outages or other force majeure events.

Where reasonably possible, DataConfo Academy may offer an alternative date or delivery method.


13. GOVERNING LAW AND DISPUTES

These T&Cs are governed by the laws of the Kingdom of Morocco, subject to mandatory applicable legal provisions.

The parties shall first attempt to resolve any dispute amicably.

If no amicable resolution is reached, the dispute shall be submitted to the competent Moroccan courts, subject to applicable jurisdictional rules.


14. ACCEPTANCE

By placing an order, registering for a Training program or making a payment, the Client confirms that they have read, understood and accepted these T&Cs.

The Client also confirms that the information provided during registration, including the email address, is accurate.

DataConfo Academy reserves the right to update these T&Cs. The version applicable to an order is the version in force when the order is confirmed.


DATACONFO SARL AU – DATACONFO ACADEMY
HOURIA, BD PALESTINE, MOHAMMEDIA, MOROCCO
contact@dataconfo.com
dataconfo.com | academy.dataconfo.com

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